Returns & Exchanges
At Lark and Berry, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for a full refund or exchange. Items must be in their original, unworn condition with all security tags and packaging intact to qualify.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely place your items in the original gift box and shipping carton, ensuring all certificates and protective padding are included.
- 3.Ship the Parcel
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Quality Inspection & Refund
Once our team verifies the condition of the returned jewelry, your refund will be processed to your original payment method within 5-7 business days.